Privacy Policy

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

If you don’t want us to process your data please contact us at jdbrownjewellers14@gmail.com or send us mail to: J D Brown Jewellers, 14 St. John’s Lane, Gloucester. GL1 2AT. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at  jdbrownjewellers14@gmail.com or post your request to: J D Brown Jewellers, 14 St. John’s Lane, Gloucester. GL1 2AT.

Returns Policy

How to return your Internet Purchase: We will be happy to offer you an exchange or refund for item(s) you have purchased at www.jdbrownjewellers.co.uk within 14 days, if the item is in it's original box, original condition, unworn and receipt enclosed.

This does not affect your Statutory Rights.

All returns should be posted to J D Brown Jewellers, 14 St. John’s Lane, Gloucester. GL1 2AT. You will need to pay the postage, we recommend using a secure courier such as Royal Mail Special Delivery. This will ensure the item is insured for loss in transit, and is able to be tracked.  Please note that it is your responsibility for returning items to us, we cannot accept responsibility for items posted to us that are lost in transit.